The practice - being kind

Big Four Pedestrian Bridge - Ohio River - At night

In the morning inside a Thorntons I talk to another customer. I have seen her before. She is buying a bar sold with the label 'Kind' on the bar.  I say that kind is a good word. She agrees. She says it is just as easy to be kind as it is not to be kind. Is that true?  I see and hear things every other day that don't look or sound kind to me.

I would welcome your thoughts.